Privacy Policy

This Privacy Policy describes how NEOW collects, uses, stores and protects the personal data of users of the site www.neow-kids.com, and smartphone users Neow Kids and Neow Safe.

NEOW attaches great importance to the children's data protection and acts in accordance with the General Data Protection Regulation (GDPR).

1. Data controller

Responsible:
ONECLICMOBILE, a company incorporated under French law whose head office is located at 27 boulevard d'Arras, 13004 MARSEILLE, registered in the French Trade Register under number 531 791 150.

2. Data collected

NEOW may collect the following data, depending on the case:

a. On the site www.neow-kids.com :

• Parent/guardian first and last name
  
  

• E-mail address
  
  

• Connection data (cookies, IP address, pages visited)
  
  

• Contact form or newsletter subscription
  
  

b. Through the use of smartphones NEOW (subject to installation):

• Child’s first name (optional or pseudonym)
  
  

• Phone configuration data (settings, installed applications)
  
  

• Usage logs for anonymous statistical purposes
  
  

• Geolocation data (only if activated and authorized by the parent)
  
  

No sensitive personal data is collected without explicit consent.

3. Use of data

The personal data collected may be used to:

• Provide access to site and smartphone services
  
  

• Ensure the proper functioning and safety of the device
  
  

• Respond to user requests
  
  

• Send product information (if the user has subscribed to the newsletter)
  

• Produce anonymous statistics
  
  

4. Parental consent and minor children

Smartphones NEOW being intended for a minor audience (8–16 years old), the processing of the child's personal data is done only with the explicit consent of his legal representative (parent or guardian).

The parent is responsible for creating the initial account, activating the device and setting privacy settings.

No child's data will be collected, used or stored without parental authorization in accordance with the GDPR.

5. Data retention period

Personal data is kept for:

• The time strictly necessary for the purpose of the processing
  
  

• And/or the legal retention period (e.g.: billing data = 10 years)
  

The data can be deleted at any time at the request of the parent or adult user.

6. Data recipients

The data is intended only for NEOW and its secure technical service providers (hosting, emailing, support).
They are never sold or shared for commercial purposes.

7. Data security

NEOW implements all appropriate technical and organizational measures to ensure the security and confidentiality of data:

• Accommodation in Europe
  

• Secure access
  

• Encryption of sensitive data
  

• Internal access control
  
  

8. Your rights (parents and users)

In accordance with the GDPR, you have the following rights:

• Right of access
  

• Right of rectification
  

• Right of erasure (right to be forgotten)
  

• Right to restriction of processing
  

• Right to object
  

• Right to portability
  
  

To exercise these rights, contact us at: contact@neow-kids.com

You can also lodge a complaint with the CNIL (www.cnil.fr).

9. Cookies

The site may use cookies to improve user experience. You can manage your cookie preferences at any time from the information banner during your first visit.

Types of cookies used:

• Functional cookies (essential)
  

• Anonymous statistical cookies (Google Analytics or equivalent)
  

No third-party advertising cookies are used.

10. Modification of the policy

NEOW reserves the right to modify this privacy policy at any time.
Users will be informed of any substantial modification by notification on the site or by email.

11. Contact

For any questions relating to the management of your data:
📧 contact@neow-kids.com
📮 Or by mail to the following address: 150 avenue des Chartreux 13004 Marseille - France