General Conditions of Use (CGU)

Welcome to the site www.neow-kids.com. By accessing this site, you accept these General Conditions of Use (hereinafter “CGU”). If you do not agree to all or part of these terms, please do not use this site.

1. Legal information

The NEOW site is a service of: 

  • ONECLICMOBILE

  • located 27, Boulevard d’Arras, 13004 Marseille, France,

  • URL address of the site: https://www.neow-kids.com/

  • email: support@neow-kids.com

  • telephone: 04 84 256 266

2. Purpose of the site

The site www.neow-kids.com aims to present and promote the NEOW Kids smartphones and NEOW Safe, phones designed for children and adolescents, offering a restricted, educational and secure digital environment.

The site may also allow visitors to access a customer area, find out about product features, contact support and consult the associated documentation.

3. Access to the site

Access to the site is open and free for any user with Internet access. The costs of access and use of the telecommunications network are the responsibility of the user.

NEOW reserves the right to suspend or restrict access to the site for maintenance, updating, or for any other technical reason.

4. Intellectual property

All content present on this site (text, images, videos, graphics, logos, icons, etc.) is the exclusive property of NEOW or its partners. Any reproduction, distribution, modification or use, even partial, without prior written authorization is strictly prohibited.

5. Liability

NEOW makes every effort to ensure the reliability, accuracy and updating of the information published on the site. However, no guarantee is given as to the accuracy or completeness of this information.

NEOW cannot be held responsible:

  • any interruption of the site,

  • possible bugs,

  • any inaccuracy or omission relating to information available on the site,

  • any damage resulting from fraudulent intrusion by a third party having modified the information on the site.

6. How NEOW smartphones work

NEOW smartphones are designed with restrictions intended to limit access to certain content and applications not suitable for a young audience. However, no system is infallible.

NEOW is committed to maintaining a high level of security, but declines all responsibility in the event of circumvention of protection systems by a third party user or by a minor.

Parental supervision remains essential to ensure responsible use of the device.

This device is intended for adolescents over 14 years old.

7. Protection of personal data

The site collects personal data in compliance with the General Data Protection Regulation (GDPR).

For more information, see our Privacy Policy [link to privacy policy].

8. Hyperlinks

The site may contain links to other sites. NEOW cannot be held responsible for the content, privacy policies or practices of these third party sites.

9. Modifications to the T&Cs

NEOW reserves the right to modify these T&Cs at any time. In the event of modification, the applicable T&Cs are those in force on the date of browsing the site.

10. Applicable law

These T&Cs are governed by French law. In the event of a dispute, an amicable solution will be sought as a priority before any legal recourse. Failing this, the competent courts will be those within the jurisdiction of NEOW's head office (Marseille).

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